As our Order Fulfillment Process is unique to us, we want to explain exactly How It Works with full transparency so you will know what to expect for the full blown construction timeline of your Hero Hoodie. We are as excited as you are to get your Hero Hoodie to you, but remember patience is a virtue! :) Hero we go:
Once your Hero Hoodie order is placed, you will receive a simple Confirmation Email containing all the details that will go into building your Hero Hoodie (Design/Style/Size). If you need to change any aspect of your order, please contact our Support Team within 48 hours with your name, order #, and request.
All orders remain in queue for 48 hours to allow adequate time for confirmation of 100% order accuracy. At this point, your order will then be forwarded over to our Fulfillment Center, starting the printing & stitching stages of your Hero Hoodie by our amazing team in Pakistan. As each Hero Hoodie is individually printed and stitched for each specific order, it can take up to 10-14 days for your Hero Hoodie fully constructed.
Your order will then be shipped in bulk to our USA warehouse, where our rockstar team here in the States will receive and repackage each Hero Hoodie order to prepare for shipping to its final destination of this epic origin story. We also get to add some Drunk Munk goodies for you at this stage!
At this point your Hero Hoodie is on its final leg of its journey. When you order has officially been repackaged and shipped, you will receive a shipping email notifying you that your order has been shipped and is in route to your destination with expedited shipping of 5-7 days within the United States and 7-10 outside the United States. This email will also contain tracking information that will allow you to follow along this final stage of its journey, as well as an estimated date of delivery.
Here is where the fun begins. This is where you will receive your Drunk Munk branded package containing your exclusive Hero Hoodie. Rip (carefully) open your package, throw on your Hero Hoodie and fly through your city like you own the place. You are now the friendly neighborhood Superhero, so remember... With great power, comes great responsibility!
Snap a picture of you in your new Hero Hoodie, tag us on IG @drunkmunkhoodies, and hashtag #BETHEHERO for a chance to be featured as our Hero of the Week and core member of the Hero Movement. 👍
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