We offer FREE returns & exchanges on all Hero Hoodie orders.
Any brand new product can be returned for a full refund or exchange within 30 days of delivery. We offer FREE and easy returns & exchanges for all orders within the United States. Please submit a return request or exchange below to be approved for and receive a prepaid return label for shipping. Plus Shipping charges are non-refundable.
For international returns outside of the United States, please be aware the customer will be responsible for return/exchange shipping.
SUBMIT A RETURN / EXCHANGE
RECEIVE A DAMAGED ITEM?
Receive a damaged item? Please reach out to our Customer Support team at SUPPORT@DRUNKMUNK.COM and they will help resolve the issue. See more warranty information on our FAQ page.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Once you notify us that you would like a return by submitting your return request through our RETURNS PORTAL, we will email you a pre-paid return label within 24 hours.
Once your return has been received by the warehouse and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.
After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.